"I was employed in manual work since leaving school, something I never expected to change until I was knocked off my bike on my way to work in 2010. The accident left me virtually without the use of my left arm and with extensive damage to my left leg, and forced me to live on disability benefits for five years."

"I came across the opportunity with The Bayford Foundation through Jobcentre Plus. With no formal qualifications, I was surprised, but also delighted, to be offered a place in the training programme the same day of my interview."

"My role at The Bayford Foundation entailed gathering and update data for businesses in B2B organisations. Through this process, I got comfortable on the phone and acquired computer skills, customer relations ability and rapport building – none of which I had to start with. Having successfully completed the training in six months, I joined the sales team of a successful business in October 2015."