"I was introduced to the Bayford Foundation by one of their partner organisation, Interserve.
"My training at the Bayford Foundation focused a lot on adopting the right tone with customers on the telephone and enhancing my writing and IT skills.
"The friendly, encouraging working environment was great to learn and boosted my confidence no end, making it easier for me to engage customers on the phone as I became more relaxed.
"I was in the lucky to be offered the opportunity to join the customer services team at The Right Fuelcard Company, initially on a part-time basis. I would continue training at The Bayford Foundation in the morning, whilst working in the customer services team in the afternoon dealing with customers on the phone.
"I loved the variety and buzz of working with both the Bayford Foundation and TRFC, I got the best of both worlds! I am very grateful to the Bayford Foundation for helping me taking control of my career and for making me realise what I am truly capable of!"